Branding, Communication Roel Timmermans Branding, Communication Roel Timmermans

Halo vs. Horn Effect

When people discovered The SUB (a little home draught machine for beer) was made by Heineken, their perception shifted. Some loved it more because “Hey, it’s Heineken — they know beer!” Others instantly disliked it because “You know what they should do? Start making real beer.”

That’s crazy right? Same product, different reactions based on one detail.

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